Welcome to the ResNexus Support Portal

Popular Searches: Initial Setup, Online Reservations, Using the Grid, Billing


How do I change the default number of guests?
Settings > Operations and Settings > Online Bookings To change the default number of guests on the grid: Go to Settings > Operations U...
Thu, 4 Jan, 2018 at 4:46 PM
How do I change my permitted arrival times as well as the preferred arrival time?
Settings > Operations To change your permitted check-in times: Go to Settings > Operations Under Operational Options, use the drop-down men...
Fri, 5 Jan, 2018 at 1:50 PM
I have a virtual tour for each room on my website. Can ResNexus link to that?
Settings > Rooms ResNexus can connect units on your booking engine to virtual tours you may have. To connect a virtual tour link: Go to Setti...
Fri, 5 Jan, 2018 at 1:56 PM
How do I assign room numbers? Why are they sorted the way that they are?
Settings > Rooms Your rooms are sorted based on ascending room numbers. Changing room numbers will change the room order.  To change the room ...
Fri, 5 Jan, 2018 at 3:49 PM
How to Customize Basic Booking Engine Appearance
Thu, 18 Oct, 2018 at 11:52 AM
Online Bookings settings overview
Online Bookings Settings Settings > Online Bookings This page allows you to configure your online bookings and your booking engine. Onl...
Tue, 18 Sep, 2018 at 9:32 AM
How do I setup business operations?
Settings > Operations Check the boxes for which credit cards your property can accept. Input an email address in the field for "Confirmation &...
Fri, 5 Jan, 2018 at 4:59 PM
How do I set up my business information?
Settings > Business Information To enter your business information: Go to Settings > Business Information Check that your business informati...
Mon, 8 Jan, 2018 at 11:12 AM
How to Upload a Logo
How to Upload a Logo  Settings > Online Bookings > Appearance Upload a logo to your booking engine. To upload a logo Click “Ch...
Thu, 4 Oct, 2018 at 9:20 AM
How to Add Social Networks
Thu, 18 Oct, 2018 at 2:17 PM