Welcome to the ResNexus Support Portal

Popular Searches: Initial Setup, Online Reservations, Using the Grid, Billing

Setup

How to set up Taxes
Settings > Taxes To add a new tax, click Add. New Tax: Enter the tax percentage. Give the tax a name. Select a start and end d...
Thu, 10 Aug, 2017 at 4:36 PM
How to add Restrictions
Settings > Minimum Nights > Restrictions Restrict guests from arriving or departing on specific days of the week. On the booking engine, g...
Thu, 10 Aug, 2017 at 4:38 PM
How to set up Retail Items
How to Create and Modify Retail Items Settings > Retail Items This feature allows you to create or modify settings for retail items to be so...
Mon, 29 Oct, 2018 at 9:57 AM
How to set up Specials & Packages
Specials Packages Settings > Specials & Packages A Special is a discounted rate.  A Package is items bundled together. For examp...
Tue, 15 Aug, 2017 at 4:49 PM
How do I set up amenities?
  Settings > Amenities Amenity Group: Groups can be used for searching/filtering on the booking engine. To create a new Amenity Group: ...
Mon, 8 Jan, 2018 at 1:54 PM
How to create a Map using Map Builder
Settings > Map Builder Create a new map: Click New. Name the map. If this map is included on the booking engine, this wi...
Thu, 17 Aug, 2017 at 4:51 PM
How do I make my rooms show up in a random order online?
Settings > Online Bookings To randomize the order of rooms displaying on the booking engine, go to Settings > Online Bookings. Under Sorting &...
Thu, 4 Jan, 2018 at 12:42 PM
How do I change the default number of guests?
Settings > Operations and Settings > Online Bookings To change the default number of guests on the grid: Go to Settings > Operations U...
Thu, 4 Jan, 2018 at 4:46 PM
How do I change my permitted arrival times as well as the preferred arrival time?
Settings > Operations To change your permitted check-in times: Go to Settings > Operations Under Operational Options, use the drop-down men...
Fri, 5 Jan, 2018 at 1:50 PM
I have a virtual tour for each room on my website. Can ResNexus link to that?
Settings > Rooms ResNexus can connect units on your booking engine to virtual tours you may have. To connect a virtual tour link: Go to Setti...
Fri, 5 Jan, 2018 at 1:56 PM