Welcome to the ResNexus Support Portal

Popular Searches: Initial Setup, Online Reservations, Using the Grid, Billing

Setup

Basic Setup
Basic Setup Settings > Business Information Check that your business information is accurate. This is where tags will pull information f...
Thu, 3 Aug, 2017 at 4:40 PM
How to add and edit Rooms/Units
Rooms Setup *Note: After making any changes, be sure to save each page before moving onto the next. Settings > Rooms To add a room...
Thu, 10 Aug, 2017 at 4:37 PM
How to set up Taxes
Settings > Taxes To add a new tax, click Add. New Tax: Enter the tax percentage. Give the tax a name. Select a start and end d...
Thu, 10 Aug, 2017 at 4:36 PM
How to add and edit Policies
Settings > Policies Policies: In the Policies field, type your property’s policies or copy and paste them from your property’s website....
Thu, 10 Aug, 2017 at 4:37 PM
How to add Minimum Nights
Settings > Minimum Nights Default minimum night stay: The default has to be the lowest minimum that you allow.  Most properties will there...
Wed, 25 Oct, 2017 at 8:45 AM
How to add Restrictions
Settings > Minimum Nights > Restrictions Restrict guests from arriving or departing on specific days of the week. On the booking engine, g...
Thu, 10 Aug, 2017 at 4:38 PM
How to Add a Staff Member
Settings > Staff Add a new staff member: Click Add. Enter the name of the staff member. Assign the staff member an email address. This...
Thu, 4 Oct, 2018 at 9:14 AM
How to set up Classes
Settings > Rooms > select a room > Classes Classes are a way of categorizing rooms in the back office and on the booking engine. Classe...
Tue, 15 Aug, 2017 at 3:52 PM
How to set up Retail Items
How to Create and Modify Retail Items Settings > Retail Items This feature allows you to create or modify settings for retail items to be so...
Mon, 29 Oct, 2018 at 9:57 AM
How to set up Specials & Packages
Specials Packages Settings > Specials & Packages A Special is a discounted rate.  A Package is items bundled together. For examp...
Tue, 15 Aug, 2017 at 4:49 PM