Welcome to the ResNexus Support Portal

Popular Searches: Initial Setup, Online Reservations, Using the Grid, Billing

Setup

Basic Setup
Basic Setup Settings > Business Information Check that your business information is accurate. This is where tags will pull information f...
Thu, 3 Aug, 2017 at 4:40 PM
How to add and edit Rooms/Units
Rooms Setup *Note: After making any changes, be sure to save each page before moving onto the next. Settings > Rooms To add a room...
Thu, 10 Aug, 2017 at 4:37 PM
How to set up Taxes
Settings > Taxes To add a new tax, click Add. New Tax: Enter the tax percentage. Give the tax a name. Select a start and end d...
Thu, 10 Aug, 2017 at 4:36 PM
How to add and edit Policies
Settings > Policies Policies: In the Policies field, type your property’s policies or copy and paste them from your property’s website....
Thu, 10 Aug, 2017 at 4:37 PM
How to add Restrictions
Settings > Minimum Nights > Restrictions Restrict guests from arriving or departing on specific days of the week. On the booking engine, g...
Thu, 10 Aug, 2017 at 4:38 PM
How to set up Retail Items
How to Create and Modify Retail Items Settings > Retail Items This feature allows you to create or modify settings for retail items to be so...
Mon, 29 Oct, 2018 at 9:57 AM
How to set up Specials & Packages
Specials Packages Settings > Specials & Packages A Special is a discounted rate.  A Package is items bundled together. For examp...
Tue, 15 Aug, 2017 at 4:49 PM
How do I set up amenities?
  Settings > Amenities Amenity Group: Groups can be used for searching/filtering on the booking engine. To create a new Amenity Group: ...
Mon, 8 Jan, 2018 at 1:54 PM
How to create a Map using Map Builder
Settings > Map Builder Create a new map: Click New. Name the map. If this map is included on the booking engine, this wi...
Thu, 17 Aug, 2017 at 4:51 PM
How do I make my rooms show up in a random order online?
Settings > Online Bookings To randomize the order of rooms displaying on the booking engine, go to Settings > Online Bookings. Under Sorting &...
Thu, 4 Jan, 2018 at 12:42 PM