Welcome to the ResNexus Support Portal

Popular Searches: Initial Setup, Online Reservations, Using the Grid, Billing


How do I end an existing tax and setup a new tax rate?
Settings > Taxes To change an existing tax: Click the name of the tax. Make changes to the name, tax percentage, start and end date, and t...
Tue, 9 Jan, 2018 at 1:24 PM
How do I change my room descriptions?
Settings > Rooms To change a room description, go to Settings > Rooms > select the room. In the "Description" field, type the descrip...
Tue, 9 Jan, 2018 at 4:40 PM
How do I change the colors in ResNexus?
Open your Online Reservation System in a new window so that as you are changing your colors you can instantly view their appearance on your reservatio...
Mon, 18 Jan, 2016 at 9:24 AM
How do I customize the term "Rooms" throughout the back office and booking engine?
Settings > Online Bookings You can customize your back office and booking engine to use terms such as "Sites", "Accommodations",...
Tue, 9 Jan, 2018 at 4:48 PM
How do I change our room pictures?
Settings > Rooms   To change room pictures: Go to Settings > Rooms > select the room > Pictures Upload a new file by clicking "Choo...
Tue, 9 Jan, 2018 at 4:52 PM
I need to temporarily remove a room from being available online. How do I do that?
Settings > Rooms You can mark a room as not available online to prevent it from displaying on your booking engine. To remove a room from di...
Wed, 10 Jan, 2018 at 11:22 AM
How do I edit my images?
Mon, 8 Feb, 2016 at 12:18 PM
How do I change my contact information?
Settings > Business Information To change your business information and/or contact information: Go to Settings > Business Information Fill in...
Wed, 10 Jan, 2018 at 11:33 AM