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Popular Searches: Initial Setup, Online Reservations, Using the Grid, Billing

Reservations

How to add a Retail Item to a Reservation
How to Add a Retail Item to a Reservation Reservation > Retail This allows you to add a retail item to an existing reservation. To add a...
Mon, 29 Oct, 2018 at 10:28 AM
How do I know when a guest has made an online reservation?
When a guest makes an online reservation from your website or makes a phone reservation, you will receive a confirmation email similar to what the gues...
Mon, 16 Oct, 2017 at 11:50 AM
How do I make a reservation from the Grid?
Taking phone reservations is easy, fast and a huge time saver. As soon as you take a phone reservation, the room(s) are no longer available online fro...
Tue, 2 Jan, 2018 at 3:11 PM
How do I block out rooms?
Grid > Block/Repair Blocking rooms or marking them for repair makes it easy to remove availability of a room on your booking engine. To ...
Mon, 4 Dec, 2017 at 11:23 AM
How do I tell if I have a minimum night for when the guest wants to stay?
Once you log into ResNexus go to the grid. You should be familiar with this page. The reservations grid displays all room reservations 1-3 months at a tim...
Tue, 2 Jan, 2018 at 3:52 PM
How do I search for a reservation?
Reservation Search Grid > Search This feature allows you to search for reservations by reservation detail, rather than locating them on the g...
Mon, 23 Jul, 2018 at 11:19 AM
How do I change rooms and nights on a reservation?
Drag & Drop on the Grid or Reservations > Rooms/Nights Changing a guests reservation is easy to do by using either the grid or wi...
Tue, 2 Jan, 2018 at 3:54 PM
How to adjust/change the rate of an existing reservation
Adjust Rate of Existing Reservation  Reservation > Rooms/Nights  This allows you to change the room rate within a single reservation without ...
Mon, 23 Jul, 2018 at 11:29 AM
How do I add or remove a payment without credit card processing enabled?
Reservation > Payment Credit card payments can be recorded in ResNexus even if you process credit cards manually. To record a payment, go to the res...
Tue, 2 Jan, 2018 at 4:13 PM
How do I add or refund a payment?
Reservation > Payment Recording payments to reservations within ResNexus keeps all of your information in one place and allows for accurate ...
Fri, 12 Jan, 2018 at 10:50 AM