Monthly Grid > Ongoing
Reservation > Rooms/Nights
This allows you to create reservations for long-term guests with no set end date. Ongoing reservations will occupy the unit indefinitely and can be created in units that have no reservation in the future.
To create an ongoing reservation from the Grid
Open the monthly Grid.
Select Ongoing at the top.
Click the starting month of the reservation. (Note: There must be weekly or monthly rates in place for the unit in order to create an ongoing reservation.)
Select the starting date of the reservation.
Enter the guest information.
To create an ongoing reservation from an existing reservation
Open the reservation.
Go to Rooms/Nights.
Go to the Rentals tab. This is for weekly/monthly reservations. If the Rentals tab does not appear and Daily is the only tab, contact Support to enable Rentals.
Select the Start Date. (For existing reservations, you may need to remove rooms/nights on the Daily tab in order add that date as a Rental instead. However, both can be on a reservation at once. For example, a reservation can have 3 days on the Daily tab, plus 1 month on the Rental tab.)
Check the box for Ongoing Rental.
Check the box next to the unit to be added to the reservation. If the unit does not appear, there may be a reservation in that unit in the future or there may not be weekly/monthly rates for that unit.
*Note: For users on the Basic Edition, ongoing reservations must be created from an existing reservation.