Grid > Complimentary


Marking a reservation as Complimentary can be done from the Grid or within the reservation itself.


  • To mark a reservation as Complimentary from the Grid

    • Check the boxes for the dates and rooms you wish to assign to the reservation.

    • Click the tan “Complimentary” button at the top of the grid.

      • This takes you to the Master Guest page.

    • Fill out Master Guest information

    • Click “Save”

      • Checking the Summary page will show that the reservation has been discounted for the full amount.

      • The reservation on the grid will show up with a tan flower indicating it is Complimentary.

  • To mark a reservation as Complimentary from within the reservation

    • Go to the reservation you wish to make complimentary

    • Click “Discounts”

    • Click “Add”

    • Select “Discount the Reservation (Each Item)”

    • Select the bubble next to “% off” and enter “100”

    • At the bottom, select which discount type it is by clicking the dropdown menu and choosing the discount type.

      • If you need to add a discount type, enter the type in the box next to “Add Type,” check the box next to verify, and click “Add Type”.

      • This new discount type will be selectable in the dropdown menu.

    • Click “Save

      • Checking the Summary page will show that the reservation has been discounted for the full amount.

      • The reservation on the grid will show up with a tan flower indicating it is Complimentary.