How to Create and Modify Retail Items

Settings > Retail Items


This feature allows you to create or modify settings for retail items to be sold through Point of Sale or added to reservations.


  • To add a new retail item

    • Click Add Retail Item.

    • Name the retail item.

    • Assign a group (optional). This will group these items in the POS system. Created groups will display on the line below.

    • Assign a list order (optional). List order refers to which order these items will display in the Retail Items list.

    • Give the item a description (optional).

    • Assign a price to the retail item.

    • Enter values for inventory management (optional). This includes Quantity Available, Reorder Quantity, and Retail Cost.

    • Enter the UPC or scan a barcode (optional). The POS system will allow barcode scans for retail items.

    • Select which taxes apply to this item.

    • Select which options apply to this retail item.

      • To make the retail item available online, check the box for “This retail item is available for purchase with packages and on the following booking engine tabs”. 

      • Save. The options for booking engine tabs will then display. 

      • Check the box(es) for which tab(s) should display the retail item.

    • Save.

    • Click Picture & Vendor (right-hand side). 

      • Upload a picture (optional). The picture will display on the booking engine if the retail item is available online. It will also display in the POS system.

      • Include a vendor email if you would like to notify a vendor each time the retail item is purchased.

    • Save.

  • To Auto-Add retail items to reservations

    • Click on the retail item.

    • Click Auto-Add.

    • Select whether this item auto-adds to all units or specific units.

    • Select whether this item auto-adds for phone reservations, online reservations, or both.

    • Indicate the quantity to be auto-added per reservation.

    • Save.

  • To remove a retail item

    • Click on the retail item.

    • Click Remove.

    • Check the box to remove this item.

    • Save.

  • Search options

    • Enter a search term in the search box.

    • Search by retail category using the dropdown.

    • View inventory levels indicated by the color bars next to the retail items.

  • To edit multiple retail items

    • Click Quick Edit.

    • Change the name, group, price, taxes, etc. for any/all retail items.

    • Save changes.