Grid > Front Desk


The Front Desk tool makes it easy to see who is arriving and to check them in and out.


  • To change the date

    • Click the arrows on either side of the date or select the date from the drop-down menu

  • To sort the list by room or guest status

    • Click the drop-down and select “By Room” or “By Guest Status”

      • “By Guest Status” shows which guests are arriving, departing, or staying over.

  • To change detail level

    • Click the drop-down menu and select “Detail: Low”, “Detail: Medium”, or “Detail: High”

    • You can also select “Show full notes” to show even more detail.

  • To order the guests by name

    • Select the bubble next to “First Name” to sort by the guest’s first name

    • Select the bubble next to “Last Name” to sort by the guest’s last name

  • To check guests in

    • Click the checkbox next to the guest you wish to check in or out.

    • Click “Save”

      • If a guest is checking out, once these steps have been done, the Room Status will change to “Dirty”

  • To see a quick summary of guests

    • Scroll to bottom of the screen

    • Guest Status Summary is shown in the lower left corner.

      • The summary shows the number of guests arriving, the number who have arrived/checked in, the number staying over, the number departing, the number departed/checked out, the total, and a breakdown of the number of guests on the property in the morning and in the evening.

  • To Print the Front Desk

    • Click the printer icon at the top right of the screen.