Grid > Front Desk
The Front Desk tool makes it easy to see who is arriving and to check them in and out.
To change the date
Click the arrows on either side of the date or select the date from the drop-down menu
To sort the list by room or guest status
Click the drop-down and select “By Room” or “By Guest Status”
“By Guest Status” shows which guests are arriving, departing, or staying over.
To change detail level
Click the drop-down menu and select “Detail: Low”, “Detail: Medium”, or “Detail: High”
You can also select “Show full notes” to show even more detail.
To order the guests by name
Select the bubble next to “First Name” to sort by the guest’s first name
Select the bubble next to “Last Name” to sort by the guest’s last name
To check guests in
Click the checkbox next to the guest you wish to check in or out.
If a guest is checking out, once these steps have been done, the Room Status will change to “Dirty”
To see a quick summary of guests
Scroll to bottom of the screen
Guest Status Summary is shown in the lower left corner.
The summary shows the number of guests arriving, the number who have arrived/checked in, the number staying over, the number departing, the number departed/checked out, the total, and a breakdown of the number of guests on the property in the morning and in the evening.
To Print the Front Desk
Click the printer icon at the top right of the screen.