Settings > Policies


  • Policies: In the Policies field, type your property’s policies or copy and paste them from your property’s website. These are the policies guests must agree to on the booking engine before completing a reservation.

  • Highlighted Policies: These are additional policies that will show up in highlighted boxes on the side of the policies page of the booking engine.

    • Custom highlighted policies: 

      • Click Add.

      • Assign a name to the policy.

      • List order refers to which order this policy will show up in a list of policies on the booking engine.

      • Save.

  • Children & Pet Settings: This is only available on the Essentials and Professional Editions of ResNexus. Uncheck the box for “Show Children & Pet Settings” for Basic Edition.

    • Go To Children & Pet Settings

    • Customize the label of the guest type (such as “Children”). 

    • Enable the guest type to make it available as a selection in the Guests drop down menu on the booking engine.

    • Select whether this guest type counts toward max room capacity.

    • Configure the Child Policy by selecting whether children are allowed and at what ages.

    • Configure the Pet Policy by selecting whether pets are allowed, as well as maximum number of pets and max weight.

    • Save.