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Welcome to the ResNexus Support Portal
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Initial Setup, Online Reservations, Using the Grid, Billing
Frequently Asked Questions A-R
Performing a Trace Route
What is the difference between preferences and reservation notes?
How do I make a long-term reservation?
How can I find a return guest in the system?
We aren't getting confirmation emails anymore from ResNexus. What has happened?
How do I fight a chargeback?
What are good practices that my inn should follow as far as taking reservations?
How does ResNexus handle emails?
One of my rooms shows "Occupied" online while on my grid it is available. What is happening?
Why does it say "call us" on the guest side?
With online bookings, why don't you hide the rooms that are not available?
How do I make it so that guests can make same-day reservations online?
How do I display more days in the reservations grid for phone reservations?
How to use the Waiting List
How do I quote a reservation from the Grid?
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How do I use the drag and drop feature on the reservation grid?
How do I configure the calendar / grid to start with yesterday or today?
How do I display more days in the grid?
How do I make a retail sale from the Grid?
Frequently Asked Questions S-Z
How to set up Taxes
How to add Restrictions
How to set up Retail Items
How to set up Specials & Packages
How do I set up amenities?
How to create a Map using Map Builder
How do I make my rooms show up in a random order online?
How do I change the default number of guests?
How do I change my permitted arrival times as well as the preferred arrival time?
I have a virtual tour for each room on my website. Can ResNexus link to that?
How do I assign room numbers? Why are they sorted the way that they are?
How to Customize Basic Booking Engine Appearance
Online Bookings settings overview
How do I setup business operations?
How do I set up my business information?
See all 25 articles
Organizing Specials and Packages into Groups in ResNexus
How to Design Newsletters and Promotional Emails
How to Set Up Auto Notifications
Specials & Packages Overview
How to Send Out a Promotional Email
How to Design a Basic Marketing Template
How do I find out who my Red Carpet Professional is?
How to Use the Support Tab and Support Portal
How do I change the email address where we receive confirmation emails?
Can I get confirmation emails sent to my cell phone?
How do I log in?
How to Set Up QuickBooks
How do I export to QuickBooks?
Starting a new ResNexus Website
ResNexus Website General Settings
ResNexus Websites Header Settings
ResNexus Websites Template Settings
ResNexus Websites Typography Settings
ResNexus Websites Social Media Settings
Template Image Sizes
Edit Website Text
Edit Website Image
Add Website Video
Add Image to Website Library
Adding a Website Image
Things To Do Widget
ResNexus Website Overview
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